About Us
Guided by Compassion. Grounded in Expertise.
Caring Compass Crew was founded on a simple belief: every patient deserves attentive, expert care delivered with genuine warmth. We are a team of dedicated clinicians committed to guiding you through complex health challenges toward lasting wellness.
Our Story
Why We Started
Caring Compass Crew was born out of a shared frustration with fragmented, impersonal healthcare. Our founders — experienced clinicians who had spent years in hospital and clinic settings — saw patients falling through the cracks of a system that prioritized volume over connection.
We set out to build something different: a practice rooted in the community of Sulphur Springs, TX, where patients are known by name, not by chart number. Where your provider has time to listen, to explain, and to build a care plan that fits your actual life.
Today, Caring Compass Crew serves patients ages 13 and up across a wide range of services — from complex wound care and chronic disease management to telehealth visits and wellness coaching. Our compass points toward one thing: your health.
Our Care Philosophy
We believe great healthcare is built on four pillars.
Compassion First
Every interaction begins with empathy. We take time to understand not just your diagnosis, but your life, your goals, and your fears.
Guided Navigation
Complex health challenges can feel overwhelming. We act as your compass — helping you understand your options and chart the clearest path forward.
Clinical Excellence
Compassion without competence isn't enough. Our team holds advanced credentials and stays current with the latest evidence-based practices.
Whole-Person Care
We treat the person, not just the condition. Physical health, mental wellness, and lifestyle factors are all part of your care plan.
Our People
Meet Our Care Team
Our providers bring decades of combined clinical experience and a shared commitment to patient-centered care.
Ellen lloyd, AGACNP-BC
Founder & Lead Nurse Practitioner
Ellen founded Caring Compass Crew after a robust 21 years in acute care and wound management. Board-certified as a Adult Gerontology Acute Care Nurse Practitioner and Certified Wound Care Nurse, she specializes in complex wound care, chronic disease management, and patient education. She is passionate about making expert clinical care accessible to the Sulphur Springs community.
James Okafor, PA-C
Physician Assistant
James brings over eight years of experience in family medicine and urgent care. He holds a Master of Physician Assistant Studies and is known for his ability to connect with patients of all ages. James leads our acute care and telehealth services, and is a strong advocate for preventive medicine and health literacy.
Cailan Lloyd
Office Manager
Cailan is the connective tissue of our practice — coordinating care, managing patient follow-ups, and ensuring nothing falls through the cracks. She is the first voice many patients hear and the steady hand guiding them through their care journey.
Credentials & Affiliations
- Board-Certified Family Nurse Practitioners (FNP-BC)
- Certified Wound Care Nurses (CWCN)
- Certified Case Managers (CCM)
- American Association of Nurse Practitioners (AANP) Members
- American Academy of Physician Associates (AAPA) Members
- Wound, Ostomy and Continence Nurses Society (WOCN) Members
- HIPAA-compliant telehealth platform certified
- Medicare & Medicaid credentialed providers
We don't just treat conditions — we guide people. Every credential we hold exists in service of that mission.
Ready to Meet Your Care Team?
Request an appointment today and experience the Caring Compass difference.